Current developments in European Shopper Regulation: Might airways use T&Cs to ban passengers from assigning their rights to say damages? – Cyber Information

In in the present day’s Air Europa Lineas Aéreas judgment (C-173/23) the CJEU seemed into the appliance of the Unfair Contract Phrases Directive (UCTD) to contracts concluded between air passengers and air carriers. Particularly, the passenger in case suffered damages on account of a delay in receiving his checked-in baggage. He assigned his declare for damages … Read more

New shopper paradigms for insurance coverage | Insurance coverage Weblog – Cyber Information

The best way shoppers store for insurance coverage has drastically modified over the previous 20 years. From the rise of digital direct (and extra just lately, embedded) to having the choice to supply knowledge for higher costs, shoppers have extra affect than ever earlier than. The core parts underpinning these modifications, growing seize and use … Read more

Current developments in European Client Regulation: Vouchers, a suitable reimbursement? – Cyber Information

On March 21, the CJEU revealed the latest judgment deciphering provisions of Regulation 261/2004 on air passenger rights within the case Cobult (C-76/23) regarding the potential of reimbursing passenger’s ticket value by a voucher. A lot of our readers might have skilled a flight cancellation over the previous couple of years, not restricted to Covid-19-related causes. … Read more

Assure statements and subjective client satisfaction – CJEU in LACD (C-133/22) – Cyber Information

On Thursday, the CJEU (in C-133/22) dominated on the exact that means of “business assure” as outlined by level 14 of Article 2 of the Shopper Rights Directive (“CRD”). The referring courtroom (German Federal Courtroom of Justice) particularly requested whether or not the availability have to be interpreted as that means {that a} “business assure” consists … Read more

New EU Fee examine on shopper over-indebtedness – Cyber Information

On the finish of September, the EU Fee revealed a brand new, complete, and well timed Examine on European shoppers’ over-indebtedness and its implications. The examine takes a muti-disciplinary strategy aiming to get a transparent and up to date image of over-indebtedness amongst European households and shoppers. The goal of the examine was damaged into … Read more